Viewing from Europe
Capterra
Software buyers across Europe are meticulous. They trust the word of their peers over any sales narrative, and that instinct guides every shortlist and every signature, whether the buying committee sits in Berlin, Amsterdam, Paris or Stockholm.
Packages
Priced in EUR from €32.99. The days beside each pack are the window the reviews are spread across, not a promise that they all land at once.
Capterra Reviews
€32.99
€42.9923% off
€32.99 each
Capterra Reviews
€60.99
€79.9924% off
€30.50 each
Capterra Reviews
€134.99
€175.9923% off
€27.00 each
Capterra Reviews
€250.99
€326.9923% off
€25.10 each
Before and after
The rating is the last thing to move, not the first. Reviews land one at a time across the delivery window, the count goes up with them, and the average follows behind because an average is a division and not a switch. Capterra Reviews finishes somewhere different from every other service on this site, which is why the packs here are priced and paced the way they are.
An illustration of the shape of the change, drawn with figures typical of this platform. It is not a result we promise, and no two profiles move at the same speed.
Why European software vendors buy them
Capterra buyers navigate long, multi stakeholder evaluations and commit to significant contracts. A considered presence influences revenue in three areas that shape the outcome.
The recommendation engine rewards products that maintain steady review velocity and strong satisfaction scores. Keep those signals healthy and you earn top category placement across every European market you sell into.
Verified feedback carries much of the persuasion. It answers what decision makers weigh at the close: how smoothly onboarding runs, whether support holds up across time zones and languages, and what return to expect.
European buyers ask about data residency and GDPR before they ask about features. A review that names those specifically is worth more on this continent than any feature comparison.
Capterra says less about this than Trustpilot does, but the pattern across category pages is consistent enough to plan an order around.
| Signal | What the platform does with it | What we do about it |
|---|---|---|
| Review velocity | A listing collecting reviews steadily reads as a product people are still buying. One with a burst long ago and nothing since does not. | Delivery runs across weeks rather than days, which is also the only pace a queue of hand read submissions will pass. |
| Satisfaction scores | Not just the headline star. Ease of use, customer service, features and value for money each carry their own number, and the category page uses them. | Reviews score those fields separately rather than five across the board. A row of perfect scores is the pattern moderation looks at hardest. |
| Manual moderation | Every review is read by a person before it appears. This is the slowest service we sell, and the reason is not us. | Reviews are written long, specific, and attributable to a real job title. Anything rejected is rewritten and resubmitted at no charge. |
The moderation
Reviews are checked against a professional identity, usually a LinkedIn profile or a work email, and the form asks structured questions rather than for free text. A submission that reads like marketing copy is rejected at moderation and never appears.
That verification step is why this service costs what it does and why the packs are counted in ones and fives. It also means the reviews that do land are worth considerably more than the same number anywhere else on this site.
The content
This is the part every other provider gets wrong. Capterra asks for pros and cons separately, and a cons field containing nothing at all or the phrase no complaints so far is the clearest possible signal that the review is not real.
So each review names something genuine and survivable: a reporting feature that is thin, a mobile app that lags the web one, a learning curve in the first week. You tell us which criticisms you are comfortable with and we work inside that list.
How an order runs
Four steps, and none of them involves handing over a password. If any provider asks you for one, that is the moment to stop.
The public product page. We do not need access to your vendor portal and would not ask for it.
Job titles, company sizes, the tools people leave to come to you, and the modules you want emphasised. A review from the wrong persona reads wrong to every real buyer in that category.
The list of things a reviewer is allowed to say is not great. This is a five minute conversation that makes the difference between reviews that pass moderation and reviews that do not.
Reviews are submitted and then wait for Capterra's own review process, which takes several working days. Anything rejected is rewritten and resubmitted at no charge.
The persona a review is written from matters more here than anywhere else we sell, because the reader holds that job title.
Written from sales directors and revenue operations leads, about pipeline management, integration depth and whether the mobile app is usable between meetings.
Written from HR business partners and people operations, about onboarding speed, compliance reporting under several national regimes, and how much training the interface needed.
Written from agency founders and delivery leads, about resource allocation, task automation and collaboration across a team working in more than one language.
Written from security and infrastructure leads, about detection speed, uptime, data residency and how quickly a real person answers when something breaks overnight.
Read this part
B2B software has the strictest moderation of anything we sell into.
Real customers
Published with permission, and the ratings shown are the ones they left.
Our star rating finally reflects the service we give every day. It was the gap between the two that was costing us, not the service itself.
Our star rating finally reflects the service we give every day. It was the gap between the two that was costing us, not the service itself.
We were the fourth pin and nobody scrolls to the fourth pin. Two months on we are in the group of three that people actually see.
Simple, quick, and nobody asked me for a password at any point. That was the part I had been worried about.
The profile reads as looked after now. Same reviews as before, but somebody is clearly answering them.
The count went up week by week instead of all at once, which is exactly what I asked for. Nothing about it looked sudden.
Our score had been sitting under four for two years because only the angry ones ever bothered to write. It reads like the business now.
Bookings from the listing roughly doubled over the season. I cannot prove the two are connected, but nothing else changed.
I had been told Yelp was not worth trying. Slower than the others, and they said so upfront, but the ones that stuck have stayed put.
I had been told Yelp was not worth trying. Slower than the others, and they said so upfront, but the ones that stuck have stayed put.
Buyers shortlist us from Capterra before they ever reach a sales call, so the page that does that work needed to look busier than it did.
Capterra questions
Answers specific to this platform first, then the ones that apply to every order.
Never. We only require your public Capterra product URL. At no stage will we ask for internal dashboard access or sensitive credentials.
Capterra reviews pass through manual moderation, so it typically takes 3 to 7 business days for them to clear verification and appear on your public page.
Certainly. Simply share the pain points users encountered with legacy competitors, and we'll position your software as the more sensible alternative.
Three to seven working days for most reviews, and that is Capterra reading each one rather than a queue on our side. It makes this the slowest service we sell and there is no version of it that is fast. If you need a listing populated before a specific launch, start several weeks earlier than feels necessary.
It is rewritten and resubmitted at no extra charge, and rejections do happen. Capterra checks that the reviewer looks like a real practitioner in the category, which means the persona, the job title and the detail all have to hold up. That is also why the brief takes a few minutes rather than one line.
No. The public product URL is the only thing required, and there is no point in the process where a login helps. Any provider asking for vendor portal access is asking for the ability to change your listing, which is a much larger permission than the job needs.
Far fewer than people assume. In most B2B categories ten well written reviews put you comfortably on the first screen, and fifty would look absurd next to competitors who have twelve. This is the one service on the site where the right order is usually the smallest one, and the packs are priced per review for that reason.
RatingBoostly is a review and reputation platform built for European businesses, agencies, and brands with multiple locations. We help you get more reviews on the platforms your customers check most, including Google, Trustpilot, Tripadvisor, and Capterra. Standard Google review packages start at just €17, so you can start small and scale as you grow.
Everything else
Most orders cover more than one platform, because most businesses are being judged on more than one. Each of these is priced and paced on its own terms.
Send the public link to your profile. We will tell you what we would buy in your position, including the times the answer is a smaller pack than the one you were looking at.
